CUSTOMER CARE
A niche womens fashion store in the heart of Warwick town.
Offering our customers a 5* service from the first step through the door.
Have any questions or concerns?
We’re always ready to help!
Call us at
01926 930773
or send us an email to:
RETURNS
Subject to exceptions, NV Her is happy to exchange or refund your purchase within 28 days of delivery. Your refund will be credited to the original payment card. Please note if you wish to exchange your item(s), this can only be done in store. We are unable to offer exchanges if you return your item(s) to NV Her via the post, through Parcelshops or via a courier.
FAQ
How do I return an item?
Subject to exceptions, NV Her is happy to exchange or refund your purchase within 28 days of delivery. Your refund will be credited to the original payment card. Please note if you wish to exchange your item(s), this can only be done in store. We are unable to offer exchanges if you return your item(s) to NV Her via the post, through
What is your returns policy?
Unwanted goods must be returned in a fully resaleable condition and any tags must be intact. Extra care must be taken when trying on clothing, please ensure you are not wearing any make up, fragrance or deodorant that may leave a scent or mark. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged